Passenger Criticized for Not Retrieving Bags During Emergency Evacuation
A Frontier Airlines passenger faced criticism for not collecting her bags during an emergency evacuation after a plane struck a pedestrian on the runway.
On May 11, 2026, an emergency evacuation was initiated when a Frontier Airlines plane struck a pedestrian on the runway.
Passengers were instructed to leave all carry-on items behind for their safety during the chaotic situation.
However, the airline's customer service response has drawn attention, as they appeared to fault the passenger for not retrieving her belongings.